Privacy Policy

1. Information We Collect

We may collect personal, transactional, and technical information necessary to operate our website and provide our services. This may include:

• Name
• Email address
• Billing and shipping address
• Order and payment-related information
• IP address, browser type, device information, and general usage data
• Any information you voluntarily provide through contact forms, account creation, or email communications

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, or important service communications
• Send promotional or marketing communications when permitted, with the ability to unsubscribe from marketing emails
• Improve website performance, usability, and product presentation
• Maintain security and prevent fraud or misuse
• Comply with legal, tax, and regulatory obligations

3. Payments and Order Processing

Payments may be processed by third-party payment providers. Payment providers may collect and process payment-card, billing, fraud-prevention, and transaction information under their own privacy practices. Pacific Revival Labs does not intentionally collect or store complete payment-card numbers on its own website when those details are handled directly by the payment provider. Please review the privacy information made available by the provider used during checkout for additional details.

4. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to support website functionality, remember preferences, measure site performance, understand traffic, help prevent fraud, and improve the customer experience. Some technologies may be operated by third-party service providers. Browser or device settings may allow you to limit certain cookies or tracking technologies, although doing so may affect site functionality. Where additional consent or opt-out choices are required by applicable law, those choices will be provided as required.

5. Sharing of Information

We do not rent personal information. We may disclose personal information to service providers and other third parties that help us operate the business, including payment processors, shipping carriers, website hosts, analytics providers, security and fraud-prevention providers, email or communication providers, and other vendors that perform business-related functions. We may also disclose information when required by law, to protect rights or security, or as part of a business transaction. Any rights to opt out of certain disclosures, sales, sharing, or targeted advertising will be handled as required by applicable law.

6. Third-Party Links and Services

This website may include links to third-party websites, platforms, or tools. Pacific Revival Labs is not responsible for the privacy practices, content, or policies of those external services. We encourage users to review the privacy policies of any third-party websites they visit.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, enforce agreements, or comply with applicable laws and regulations.

8. Your Choices and Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which can include access, correction, deletion, portability, or information about how personal information is collected, used, or disclosed. Some laws may also provide rights to opt out of certain sales, sharing, or targeted advertising. You may unsubscribe from promotional emails by using the unsubscribe option provided in the message. To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No website, transmission method, or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

10. Minors

Our website and products are not directed toward minors. We do not knowingly collect personal information from individuals under the age of 21. If we learn that such information has been submitted, we will take reasonable steps to remove it.

11. International Visitors

If you access this website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate. By using the site, you acknowledge and accept that possibility.

12. Changes to This Policy

Pacific Revival Labs may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page, and the revised “Last Updated” date will reflect the latest version.

13. Contact Us